Sistema de alertas sobre el comportamiento área de servicio al cliente de una empresa de servicio.

Abstract

In the present research is to analyze the development of enterprises, whether they undergo changes that will improve the way it presents to customers and thus provide a good service , what is sought is to maintain and attract customers. Because this analysis, we managed to develop a warning system for devices with Android operating system with the ability to interpret the emotions of staff and inform the chief of staff at all times to take appropriate corrections and keep and attract customers the company through the proper treatment that provides customer service department .