Planteamiento de la gestión de procesos en la construcción de redes de distribución de medio y bajo voltaje

Abstract

The construction of electrical networks is highly complex, and the lack of standardization leads to delays and cost overruns. Therefore, a process-based management model with defined stages, responsible parties, and indicators is proposed. The qualitative study applies the model to a real 13.8/0.4 kV project, demonstrating improvements such as a reduction in rework (18%) and schedule deviations (15%). It is concluded that process management is an effective tool for improving efficiency, control, and decision-making in electrical projects.