Propuesta de un diseño de modelo de calidad y mejora continua, basado en las directrices de la norma internacional ISO: 9001:2015, para una industria de balanceado de camarón en la ciudad de Guayaquil

Abstract

When carrying out an institutional diagnosis through Check List, a proposal for the design of a quality and continuous improvement model was proposed, based on the guidelines of the International Standard ISO 9001: 2015, for the Balanced Shrimp Industry in the City of Guayaquil, where Procedures and processes will be designed that contribute to standardization and continuous improvement to achieve customer satisfaction.