Sistematización de la Experiencia: Causas y Consecuencias del Estrés Laboral que Afecta el Desempeño del Personal Administrativo de la Universidad Politécnica Salesiana Campus María Auxiliadora en el Periodo De Mayo - agosto del 2022

Abstract

This project was conducted at the Universidad Politécnica Salesiana campus María Auxiliadora in the period May-August 2022, with the purpose of correlating work stress and the performance of workers in the administrative area of the institution. This research has a qualitative approach of phenomenological type and aims to show the causes and consequences of how work stress can affect the performance of the subjects analyzed. This work began with previous information of the collaborators which was requested to the GTH department of the mentioned institution, ending with the explanation/interpretation of the results obtained from the application of the "ILO-WHO Work Stress Questionnaire"; based on the statistical analyses that were carried out, the general results of 10 collaborators of the administrative personnel were obtained, which reflected a low level of stress.