Inteligencia emocional y su relación con la presión laboral de los trabajadores en la empresa WSO. período 2021-2022

Abstract

The present research work proposes to resolve the questioning about the work pressure that workers in the administrative area have in the WSO, company and how this affects the management of their emotional intelligence. In the WSO company, we will seek to promote awareness of emotions and the level of pressure that they can have in their functions, thus allowing workers to adapt new learning in their daily lives, in this way their work is not will be affected and will achieve better results. Information is collected on research, theses, projects, etc., and, in addition, two tests were carried out on the 30 workers in the administrative area. The first is to measure the EI "Daniel Goleman Emotional Intelligence Test" which consists of 45 questions and allows to assess the behavior of workers with others and the second, "Test of the Complex Instructions of the Department of Research and Development by TEA Ediciones and Mariano Yela (1967), considering the ability of people to understand and execute written orders correctly. For the research and analysis of the collaborators, the descriptive-exploratory method focused on gathering qualitative and quantitative information was applied. The sample is not probabilistic, that is, from the entire population in general, a number of workers have been selected who were the object of study.