Evaluación de riesgos psicosociales en una microempresa de fabricación de calzado a través del método Copsoq Istas 21.

Abstract

The study was carried out in an artisan workshop producing women's shoes where the level of risks presented by the various psychosocial factors. Stress manifests itself with a prominent limit, which leads to its employees experiencing symptoms of fatigue which is considered as a consequence in health, in the body in the short and / or long term presenting itself in the physical, mental and social part of the partner. With the use of the method of CoPsoQ-Istas 21 (version 2), the study on psychosocial risks at work. The dimensions that are located in a situation more unfavorable to health and those that are in an intermediate exposure, the action plan will be used. The dimension of work rhythm conflict of the role and insecurity on the working conditions it presents with 17%, predictability with 15%, quantitative requirements and insecurity about work each represent 12%, being those that have the greatest impact on the work environment. Those dimensions of exposure more unfavorable to health, the director will have to take preventive measures to reduce the level of psychosocial risk factor present in the workshop, therefore will have greater control in productive activities establishing a planning program, forecasting the demand with effective communication, so that the development of productivity is not affected, as an action plan to improve the work environment.