Diseño de un manual de funciones para cuatro áreas operativas: limpieza, lavandería, seguridad, mantenimiento y dos áreas médicas: quirófano y enfermería para la implementación de un proceso de selección de personal en la empresa NORTHOSPITAL, en el periodo Abril-Julio 2018.

Abstract

The main objective of the present systematization is for reconstructing the practical experience of the intervention implemented in NORTHOSPITAL, in which a function manual was designed for the operational areas: Cleaning, Laundry, Security, Maintenance and two medical areas: Operating Room and Nursing with the purpose of contributing to personnel selection processes, depending on the positions required by the Company in the mentioned areas. A dialectical historical orientation was used as an axis, which consists of positioning itself in a timeline to appreciate the initial and final situation of the present work, the methodology that was used has a qualitative approach, using interviews and working with a population of five hundred collaborators, a sample of fifteen employees was taken, seven men and eight women in which are leaders of the mentioned areas and of the subordinate workers that randomly provided their contribution whose staff working in the medical and operational areas.