Implementación de herramientas de software open source para monitorear los sistemas de comunicación de voz y datos de las empresas Tuval S.A., y Castek S.A.

Abstract

The development of this project explains how to install and configure a monitoring server using open source tools in order to broadcast audible alarm signals, text messages and emails when one of the elements involved in the communication of a company shows any problem or change. Different open source softwares were compared in order to establish which of them provides the greatest amount of features that can be taken advantage of for the benefit of this project. The monitoring software that was selected is Zabbix, which allows alarms to be configured according to the needs of each Networks Department networks to avoid false / positives. Zabbix also allows the modification of the details of the incident reported by text message or e-mail, so that the receiver can easily and quickly interpret what the problem is about. This project considered some elements for monitoring listed as critical for companies where it was developed, such as: Routers, wireless access devices, servers, fiber optics and radio data links.