Trabajo y bienestar durante la emergencia sanitaria: análisis de los factores psicosociales del teletrabajo y su relación en el bienestar del personal administrativa y docente de una universidad privada

Abstract

The current academic article discusses the telework psychosocial factors in relation administrative and teaching staff well-being at the Salesian Polytechnic University by means of the mixed research design, which addresses the qualitative and quantitative approach. The survey and the focus groups are used as the research techniques. The results show that the University's administrative and teaching staff met great challenges and also had great achievements in the new modality of work that they had to face without prior preparation due to a global pandemic COVID-19, which modified all aspects of a person's life and especially the work area. Generating a teleworking mode so. In this new modality, the economic, social, family and personal aspects were directly related to telework, interfering in the workers' good work performance. For this reason, the University has generated emotional coping tools for staff through lectures, conferences and group work. By creating spaces for social interaction between teaching and administrative staff, the University works in searching for mental health which generates personal and psychosocial well-being in staff, while working under teleworking mode.