Diseño y esquema de gestión de conocimiento aplicando técnicas de eLearning para la Dirección de Informática de ETAPA

Abstract

Management of the knowledge acquired through the technical area, as well as the possibility of self-help for the users for routine troubleshooting; requires the implementation and use of the technology available in the business of media to which you have quick and easy access. In this way we can clearly see the need for proper administration of knowledge based on the technologies of information and communications, particularly in the eLearning. The Portal eLearning of ETAPA was created for help in the continued development and learning of its personnel, since knowledge in the context of the companies is that employees need to know and be able to do in order to do their jobs as effectively, so the information and knowledge are key elements of success.