Sensibilización de estrés laboral en trabajadores de una farmacéutica en el cantón Durán

Abstract

The systematization of experiences was developed from the pre-professional internships of the psychology degree in the organizational area. Its main purpose was to raise awareness about stress among the employees of a pharmaceutical company during December 2025 and January 2026. The experience allowed for an analysis of how working conditions affect the psychological well-being of staff and the organizational climate, recognizing work-related stress as a relevant psychosocial risk in a context of high operational demands and constant customer service. The process was carried out from a qualitative approach with a descriptive scope, using the World Health Organization´s Work Stress Questionnaire. The test was administered to ten employees. Based on the results obtained, an awareness plan was developed, supported by psychoeducational strategies delivered through virtual talks. These activities focused on recognizing work-related stress, its physical, emotional, and behavioral manifestations, as well as learning strategies to cope with it. Likewise, spaces were created for group reflection the favored the exchange of work experiences and the strengthening of self-care. Finally, the experience made it clear that awareness is a preventive strategy since it promotes awareness of the impact of work stress on performance and coexistence within the organization.