Análisis de calidad en los procesos de fabricación de envases plásticos PET y PEAD en el Distrito Metropolitano de Quito

Abstract

This paper analyzes certain criteria regarding the production chain in factories manufacturing PET (polyethylene terephthalate) and HDPE (high-density polyethylene) plastic containers in companies in the Metropolitan District of Quito, through the evaluation of a structured survey. The objective is to obtain an overview of the level of quality control in manufacturing processes. The research is observation-oriented with a mixed approach that seeks to understand the situation, how the variables relate to each other, and what factors affect the observed behavior. A survey instrument with predefined questions was applied to 12 companies selected from the INEC business directory. The results show intermediate levels of adoption of quality management practices, a weak organizational culture oriented towards quality, inefficient application of control metrics, and considerable scrap values in the production chain. It is concluded that the plastic packaging production sector shows good assimilation of management systems but poor application for the benefit of the organization.