Análisis y propuesta de rediseño del proceso de reclutamiento y selección de personal de la empresa farmakeyla

Abstract

The objective of this systematization was to analyze and propose a redesign of the recruitment and selection process for Farmakeyla, a company based in Guayaquil. The work is based on the approach of Idalberto Chiavenato, who defines recruitment and selection as a process of strategic comparison between two variables: the demands and requirements of the position versus the personal characteristics and skills of the candidates who apply. The methodology applied is part of a qualitative approach of a descriptive nature, under a case study design focused on the systematization of experiences, using non-probabilistic convenience sampling. The instruments used to collect information were a documentary analysis of the PKK-TH001 policy manual and a structured interview. The results show a critical gap between institutional regulations and daily operational practice. It is concluded that the main challenge is the gap between a robust company policy design integrating a “permanent recruitment” clause and the creation of a “stock of eligible candidates” to ensure an immediate response.