Calidad del sueño y su influencia la salud mental de conductores de una empresa de telecomunicaciones en la ciudad de Quito, en el año 2025

Abstract

The goal of this research is to analyze the correlation between behavioral health and sleep quality, specifically work-related stress that may be experienced by drivers working rotating shifts at a telecommunications company in the city of Quito in 2025. To achieve this goal, a non-experimental, cross-sectional research design was used, with a correlational scope and a quantitative approach. The sample was obtained from 146 employees who were administered the Pittsburgh Sleep Quality Index (PSQI) questionnaire for the purpose of determining the quality of nighttime sleep and the ILO-WHO work stress scale to determine the levels of stress to which they are subjected in this context. When analyzing the results achieved, it is noteworthy that satisfactory sleep quality predominates in the sample under study, although a considerable group of workers who face problems with their nighttime rest was also detected. With regard to work-related stress, most of the dimensions analyzed show non-existent or reduced levels. However, the existence of subgroups with stress levels ranging from moderate to very high was noted, especially in organizational elements such as structure, leadership interference, and group connection. In summary, these findings suggest that despite a generally low perception of stress, underlying psychosocial threats persist, associated with both sleep quality and certain characteristics of the organizational environment.