Relación entre el clima organizacional y el orgullo de pertenencia en una empresa del sector comercial de la ciudad de Quito.

Abstract

This research aims to analyze the relationship between organizational climate and sense of belonging in a commercial company located in Quito. The study is based on the premise that the work environment significantly influences employee motivation, performance, and well-being, as well as their level of commitment and identification with the organization. Although the company perceives itself as having a favorable work climate, it lacks formal evaluations to support this assessment, highlighting the need for a systematic analysis. The research is grounded in theoretical contributions that emphasize the importance of organizational climate as a determining factor in employee behavior and productivity, considering dimensions such as structure, responsibility, rewards, relationships, cooperation, standards, conflict, and identity. It also addresses sense of belonging as a variable linked to commitment, identification, and job motivation. The study adopts a quantitative approach with a non-experimental, descriptive, and correlational design. Two standardized questionnaires were administered to company personnel, resulting in the participation of 105 employees. The data were analyzed using statistical procedures to determine the relationship between the variables. The hypothesis is that a healthy organizational climate, characterized by adequate communication, effective leadership, and recognition of performance, is positively related to a greater sense of belonging, fostering commitment, motivation, and organizational performance.