Análisis del clima laboral en una fundación de Guayaquil desde una perspectiva organizacional integral

Abstract

The work environment determines organizational performance, especially in institutions that serve vulnerable populations. The research was aimed at analyzing the work environment in a foundation in the city of Guayaquil from an integral organizational perspective, in order to identify factors that affect the satisfaction, motivation and consolidation of teamwork. The methodology was based on the systematization of practical experiences of intervention with a quantitative approach of a descriptive nature, in which the structured survey was used with respect to the Labor Climate of Decottis and Koys directed towards the operational staff of the Foundation. The results exposed that 60% of the collaborators are in total denial with respect to labor benefits, while another 56% showed dissatisfaction with professional development opportunities; This describes deficiencies in communication, labor recognition and perception of growth within the institution. It is concluded that despite presenting weaknesses that affect motivations and work performance aspects, which directly affects the quality of the services offered; This allows proposing strategies to improve the work environment from a critical and contextualized point of view, in which effective communication and institutional recognition are encouraged for the fulfillment of the educational and social mission of the Foundation.