Implementación de un plan de mejora en el sistema de almacenamiento y distribución de las bodegas en una empresa dedicada a la importación de maquinarias, equipos y servicios industriales

Abstract

The purpose of this project is to implement an improvement plan. The company under study presents several shortcomings in its storage, distribution, and internal customer service processes, as internal clients are dissatisfied with the service they receive. This dissatisfaction stems from poor management, as the company lacks a warehouse management system that would allow for accurate dispatching and clear identification of product locations and descriptions, leading to errors in deliveries to both branches and end customers.