Diseño de un plan de acción para la retención del talento humano en el departamento de producción de la empresa Ecuaminerales, febrero - julio 2024

Abstract

The thesis addresses the issue of employee retention in the production area of Ecuaminerales. To do so, theoretical models and strategies implemented by other organizations with success in employee retention were researched. Semi-structured interviews were conducted with the head of human resources and the head of production, as well as a focus group with employees who had been with the company for over three months, to identify differences in perceptions. The study, based on a qualitative approach and work psychology, revealed that employer management significantly influences worker satisfaction, highlighting gaps that increase employee turnover. With this information, an action plan was developed to improve conditions and reduce turnover in the production area.