Influencia de Riesgos Psicosociales en el Síndrome de Burnout en colaboradores de las áreas operativa y administrativa del sector financiero de la ciudad de Quito, en el año 2024.

Abstract

This research project will analyze the existing relationship between the variables Psychosocial Risks (PR) and Burnout Syndrome (BS) among employees in the operational and administrative areas of the Financial sector. It is a reality that, over time, there are more and more factors that can pose a high risk to workers' health, both physically and especially mentally. The main objective of this work was to determine the level of real connection between Psychosocial Risks (PR) and Burnout Syndrome (BS) in the year 2024. The methodology used was quantitative, expressed in numbers, it is a non-experimental study, and as a result, there is a correlation between variables. The population involved in this study totaled 31 people who are within the economically active population, divided into two clear groups: 23 females and 8 males. The age range of the participants is between 20 and 45 years. The results obtained explain that there is indeed a relationship between the variables Psychosocial Risks (PR) and Burnout Syndrome (BS), as 5 dimensions meet the requirements just like BS. There is a greater number of participants who are experiencing emotional exhaustion and reduced personal accomplishment. Therefore, the more risk factors present, the more likely it is that Burnout Syndrome or Burnout Syndrome will develop at high levels.