Estrategias de mejora de la motivación en los servidores de la organización Ministerio de Relaciones Exteriores y Movilidad Humana

Abstract

This summary of lessons learned is based on the topic ''Motivation improvement strategies for employees of the “Ministry of Foreign Affairs and Human Mobility” organization''. The primary goal of this research is to systematize the experience gained in the process of elaboration of the advancement of motivation improvement strategies for the servants of the aforementioned institution. Outstanding in the specialty of Work Psychology, with the aspiration of understanding the needs and motivations of its workers through the development of effective strategies that help to improve the work environment and performance within the institution. With a humanistic approach, it is based on a qualitative method, oriented to the collection of information through interviews, allowing to understand the context, experiences and perceptions in a more direct way. The national crisis seriously affects workers in Guayaquil, generating high levels of anxiety, demotivation and deconcentration due to insecurity. Frequent power outages in Ecuador aggravate the situation, causing loss of information on work performed, which increases frustration and workload. This demotivation influenced by multiple factors impacts the organization of this ministry, where employees use equipment donated in 2010, which have deficiencies, further demotivating public servants.