Categorías de la inteligencia emocional en usuarias del Instituto de Criminología, Criminalística e Intervención Psicosocial familiar de la Universidad de Cuenca. Periodo septiembre 2023 - febrero 2024

Abstract

Emotional intelligence is essential for the empowerment of women, facilitating emotional management, strengthening relationships and promoting informed decision-making. This research seeks to identify categories of emotional intelligence in users of the Institute of Criminology, Criminalistics and Family Psychosocial Intervention of the University of Cuenca between September 2023 and February 2024. Using a quantitative and descriptive approach with a sample of 60 users and the emotional intelligence by Emily A. Sterrett, the results revealed that, although a significant percentage demonstrated 'Normal Emotional Intelligence' in Motivation and Empathy, other areas such as Self-Control and Social Competence showed lower levels. It is concluded that Motivation is the most outstanding characteristic, although it still does not reach the ideal standards of competence in the population studied.