Estudio de la cultura y clima organizacional al personal operativo del Benemérito Cuerpo de Bomberos Voluntarios de Cuenca, en el período marzo - junio 2023

Abstract

The study aimed to identify the organizational climate and culture among the operational staff of the Distinguished Volunteer Firefighters Corps of Cuenca, proposing an improvement plan based on the organization's needs to strengthen and enhance the identified improvement opportunities. Therefore, a solid organizational culture with high employee involvement and a strong sense of belonging was discovered. However, the need to promote adaptability and organizational learning will be highlighted. Regarding the organizational climate, positive aspects such as innovation, recognition, and equity were emphasized, but the need to improve rewards, reduce work pressure, and increase autonomy was also identified.