La incidencia del estrés procedente del ambiente laboral desde el enfoque cognitivo conductual en el personal de clínica moderna del Distrito Metropolitano de Quito durante el periodo 2022

Abstract

The present investigation was carried out with the objective of determining the incidence of stress in the work environment from a cognitive behavioral approach in the staff of the Modern Clinic of the Metropolitan District of Quito, for which the questionnaire of the perceived stress scale was elaborated, and labor. Climate of closed questions. This research was carried out with a quantitative design, based on the hypothetical-deductive method that uses numerical values. A non-experimental type of research was used. The instruments used were: Remor Perceived Stress Scale (EEP-10), which has two dimensions: general malaise, coping capacity, and Sonia Palma Carrillo Work Environment Scale (CL - SPC), which has 5 dimensions: self-realization , communication, labor involvement, supervision and working conditions, for the results of statistical data the IBM SPSS program was used, the population was made up of 38 people estimated in an age range between 23 to 66 years, with different levels of education and who work in different positions (administration, reception, security agents, clinical laboratory, nursing service, general medicine, external consultation, nutrition, cleaning and clothing). The main conclusion reached was that there is an index of stress in the personnel that works in Modern Clinic, which can affect the performance and optimal fulfillment of their activities within the organization.