La responsabilidad social como modelo de gestión: el caso de la asociación de laicos servidores del servidor

Abstract

The term social responsibility emerged to analyze the relationship between company and society. With the pass in god time, this concept has evolved utilities now consolidated as an ethical principle for the contribution of companies towards the common well is of society. However, there is still some uncertainty, ambiguity as to what item tails, and there quite mints for a company to contribute to an improvement in the quality of life of citizens. For this reason, this essay, through the case of the Association of Lay Servers of the Servant (ALSS), seeks to analyze Social Responsibility as a management model for the association, resorting to a qualitative analysis of the current processes of the organization and to determine the positive impact that would imply creating new strategies that allow the organization to leave the informality and empiricism and become a more structured association, with greater scope in its mission of help and lasting over time. It is concluded that, with the implementation of a structured management model base donating quality and human capital, the desired objective can be obtained, which his to generate social responsibility, both for the people who need this service and for the volunteers. By implementing a business management model, it will be possible to optimize existing administrative and operation al processes, lower costs and create a culture of continuous improvement, thus creating new management strategies to reach more people with the help.