El Phishing como riesgo informático, técnicas y prevención en los canales electrónicos: Un mapeo sistemático

Abstract

In electronic channels, the flow of information is permanent, as most transactions and information inquiries are carried out digitally, the threats of computer risks grow. The problem with these is that they are serious because they become computer crimes, they threaten all users who use the internet for their daily activities, they affect business and economic-financial activities. The objective is to give the necessary importance to phishing, to create familiarity with its meaning and what must be done for its correct prevention. A quantitative descriptive analytical methodology and the systematic mapping technique are used to review academic content web portals and phishing-related material with their characteristics. The results allow viewing the statistical information and the growth of phishing in the last six years and the provinces with the highest number of cases; An impact matrix is generated according to the highest percentages in relation to complaints and prevention strategies are indicated. It is concluded that phishing is a growing computer risk therefore it is necessary to prevent educate and train to be able to mitigate it.