Diseño y ejecución de un plan de mejora y mantenimiento del clima organizacional en la empresa Chain Services TI. CIA. Ltda., de la ciudad de Quito, 2017

Abstract

The intervention project "Design and execution of a plan to improve and maintain the organizational climate ..." has allowed the development of a systematic strengthening process, as a response to the problem identified in the company CSTI TI Ltda., Of the city of Quito. The work climate of an organization is one of the most important factors for there to be personal and business development; if the workers are in an optimal environment, they will be facilitated in a better way, because they feel aligned with the mission, vision, culture, policies and institutional values, empowering themselves of their activities, functions and guaranteeing productivity indexes that the company desires reach. The project began by establishing the diagnosis of the current situation of the company, through the processing of information obtained with the application of a survey that was adapted to the essential needs of the workers. Thanks to this information, the objectives of the research were established, which were achieved by following a structured methodology in three stages: theoretical foundation, diagnosis of the problem and design of the improvement proposal, creative strategies on: motivation, organizational communication, leadership , active breaks and performance evaluation. The application of this intervention project in the field of organizational psychology, allowed to compare the needs of the workers identified in the company, with the improvement of the organizational climate and the goals that are projected in the training of efficient, effective workers and companies that contribute to the development of society.