Diseño de un manual de funciones para una empresa en proceso de reestructuración, dedicada al rastreo vehicular, ubicada en la ciudad de quito, en el período de febrero 2018 a julio 2018

Abstract

The present systematization explains the practical experience of intervention, which consisted in the implementation of the design of a manual of functions for a company in the process of restructuring, dedicated to vehicle tracking located in the city of Quito, in the period of February 2018 to July 2018.

The development and execution of the systematization is aimed at the fulfillment of the company's objectives, being a fundamental necessity to start with the creation of a manual of functions of the whole company, given that the company had to face an organizational restructuring and carry out the re address of employees in three different business units, according to the service offered by each, defined by their functions.

It will be indicated how the whole process was developed by fulfilling a previously established schedule for the meeting with each collaborator and in this way to fulfill the main objective of the project, delivering the final report that contributed to the organizational restructuring.

This systematization is based on Kurt Lewin's theory of change management, in which companies change, are restructured, otherwise they would be stagnant, to explain this, he establishes three components that are: Defrosting, change and refreezing