Diseño de sistema de gestión de calidad según las normas ISO 9001-2015 para una empresa textil de la ciudad de Guayaquil.

Abstract

A Design of a Quality Management System was carried out for a textile company in the city of Guayaquil with the objective of improving the organization's processes through the guidelines that show us the ISO 9001: 2015 Standard. Carried out in the first instance a descriptive investigation and a field investigation to acquire the corresponding information to the organization using tools like Check List, Pareto Diagram and analysis of the Strengths, Opportunities, Weaknesses and threats of the organization. Finally the conclusions and recommendations are presented.