Buscar por Autor Veintimilla Portilla, Santiago Andrés
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Plan estratégico de mejoramiento del programa de medicina prepagada Ecuasanitas S.A., basado en la satisfacción del cliente, en el Distrito Metropolitano de Quito.
Veintimilla Portilla, Ronald David; Veintimilla Portilla, Santiago Andrés (jul-2014) - [Director: Satama Orosco, Leibniz]
This work consists of three chapters, which elucidate the steps necessary to establish a model based on customer satisfaction strategic plan and how to apply this model to Ecuasanitas S.A. Company.
For empty the investigation, we covers the theoretical framework with concepts and steps for...