Buscar por Autor Heras Salazar, Felix Isidro
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Análisis de la calidad de atención al cliente en el prestador externo Socialmed de Guayaquil
Heras Salazar, Felix Isidro (2024) - [Director: Calle Carrión, Iskra Casandra]
The study focuses on evaluating various aspects of customer service, including efficiency, customer
satisfaction and quality. An investigation was carried out that combined quantitative and qualitative
methods. Information was collected through surveys of the service received. with interviews...