Browsing by Author Garcés Núñez, Mauricio Gonzalo

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Desarrollo de un modelo de mejoramiento continuo de atención al cliente en el Servicio Ecuatoriano de Capacitación Profesional SECAP a nivel nacional en el Ecuador
Garcés Núñez, Mauricio Gonzalo; Montaño Tello, Oscar Iván (Sep-2014) - [Director: Aguirre Robles, Narciza Guadalupe]
This research will encourage the technical knowledge and contain definitions and analysis tools provided for in the models of continuous improvement and service customer on issues concerning quality, since from them we can determine the way forward for growth and transformation of care provided to...