Planeación efectiva para la compra de materiales serializados y no serializados, utilizados por el departamento de instalaciones de la Empresa Eléctrica Quito

Abstract

This study was carried out in the Facilities Department of Electric Company Quito with the purpose of determining the level of influence that the availability of materials has in its different Sections for the development of successful management in the provision of electricity. That is, having the basic resources at the exact time, to provide an efficient service to the community in general. In this context, it was considered to make an effective planning proposal for the purchase of the required supplies, said objective could be crystallized with the design and execution of an investigation, which involved the following as main elements: Verification and analysis of the problematic raised, conducting interviews with all those involved in the process of acquiring inputs and which basically was the personnel who are in front of the work teams, which could be Bosses, Supervisors, Engineers and Analysts; compilation of statistical information on installed electrical services and the materials used in them. Processing and interpretation of results using SWOT matrices, pie charts, Pareto diagrams, pivot tables, and measures of central tendency. These directly and indirectly provided the necessary guidelines for proposing the strategies that could be implemented to achieve the result in question. Finally, it was determined that there are several factors that must be corrected or improved, regarding the way in which purchases are currently planned. A timeline was developed for the implementation of all the aspects detailed in the proposal