Fortalecimiento de estrategias de afrontamiento para la elaboración de procesos de duelo con el personal administrativo y operativo del ecu 911 Ambato, en el periodo de marzo a septiembre de 2021

Abstract

Mourning is a normal process, which refers to an adaptive emotional response to the loss of a loved one, animal, object or significant event, with which there has been an affective bond. Five stages or phases are identified in the process of mourning: Denial, Anger, Negotiation, Depression and Acceptance, which can be presented in a gradual urdir or not. This process does not appear identically in every individual and the way it is expressed is closely related to the culture to which it belongs. The main objective of this work was to strengthen coping strategies for the elaboration of mourning processes with the administrative and operational staff of ECU 911 Ambato. The coping strategies on which the work was focused were: Problem solving, Social support, Waiting, Spirituality, Cognitive avoidance, Professional support and Positive reevaluation. This paper presents the results of the evaluations carried out by the participants about the products developed to strengthen each of the seven coping strategies proposed. Through this material it has been able to generate and strengthen knowledge, develop and strengthen coping strategies for the elaboration of mourning processes and in this way make this an active process of adaptation, restructuring and emotional recovery.