Desarrollo de una aplicación Web para la gestión del proceso de recepción de documentos físicos en el archivo de la Agencia Nacional de Transito en la oficina de Atención al Usuario en la Agencia Cordero

Abstract

This technical project proposes the development of a web application to support the process of review and validation of files in the procedures carried out at the National Transit Agency - Cordero Office. Within the problem, an analysis was made of the current process of reviewing the procedures that are handled within the National Transit Agency - Cordero Office in order to identify the factors that generate a delay in the process. As a methodological framework, Scrum was used for the delivery of the software increments, where meetings were held for the presentation of each one. The result at the end of the last delivery is the finished software based on all the requirements set by the client and the tests performed to ensure its quality. The web application reduces response times in the process of reviewing the physical documentation obtaining greater efficiency. The use of Scrum allowed the incremental deliveries to be met effectively, achieving customer satisfaction as a result.