Propuesta de un plan de mantenimiento preventivo de equipos utilizados en un centro comercial de Quito mediante el uso de un Sistema de Gestión de Mantenimiento Computarizado CMMS

Abstract

This paper proposes a preventive maintenance plan for equipment and facilities that directly influence the operation of the shopping center. The proposal is based on the use of a Computerized Maintenance Management System (CMMS), through which the technical information collected was organized and structured. Based on a diagnosis of current conditions and a criticality analysis, more than 124 operational assets were recorded; approximately 21% show a level of risk relevant to service continuity. The plan developed includes a total of 511 preventive tasks distributed throughout the year. Verification of the required workload shows that electrical technicians must devote 1,103 hours per year to these tasks, while water and sanitation personnel require 840 hours. These demands represent 27.6% and 21% of their annual capacity, respectively, confirming that the program is feasible without the need to increase the number of employees. In terms of financial resources, the annual projection amounts to USD 83,262.75, which guarantees the sustainability of the plan and the operational continuity of the complex's essential services. The integration of the program into the CMMS contributes to the digitization of processes, the optimization of resource use, and the strengthening of control over the activities carried out. Together, these elements consolidate more efficient maintenance management and more reliable operational performance for the shopping center's infrastructure.