Propuesta para optimizar el proceso de logística inversa en la gestión de residuos electrónicos en una empresa recicladora de la ciudad de Guayaquil

Abstract

The following project involved designing a proposal to optimize the reverse logistics process for managing electronic waste at a recycling company in Guayaquil. A literature review was conducted to provide context for the study area, exploring reverse logistics, electronic waste and its use in the city, and the supporting legal framework. Furthermore, a qualitative methodology was employed, and data was collected through document analysis using information provided by the company. The company's current situation was also analyzed, focusing on four key areas (reception, dismantling, classification, and revenue generation) to understand its dynamics. In conclusion, the successful implementation of the proposal, supported by the correction of identified shortcomings, and a focus on maximizing material recovery, ensures a comprehensive transformation of the recycling company's business model, positioning it as a more competitive, sustainable, and leading player in the efficient management of electronic waste in Guayaquil.