Propuesta de fortalecimiento del clima laboral de una institución educativa privada ubicada en la ciudad de Guayaquil

Abstract

This systematization of experiences documents a proposal for strengthening the organizational climate implemented at a private educational institution in Guayaquil, Ecuador. The study was conducted during pre-professional internships for the General Psychology program at Universidad Politécnica Salesiana, with the aim of identifying the perceptions of the teaching and administrative staff regarding the organizational climate and proposing improvement actions. The methodology employed a qualitative approach supported by quantitative techniques, involving the application of the Litwin and Stringer Organizational Climate Questionnaire to five employees, as well as qualitative techniques such as participant observation and observation and reflection records. The results revealed strengths in dimensions such as organizational structure and institutional identity, while identifying areas for improvement in aspects related to recognition, interpersonal communication, and conflict resolution mechanisms. Based on these findings, an intervention proposal was designed, featuring strategies aimed at strengthening internal communication, promoting collaborative work, implementing recognition systems, and developing leadership skills. The experience provided insight into the complexity of the work climate within educational contexts and the importance of addressing both structural aspects and relational dynamics to foster a healthy and productive work environment.