Rasgos de personalidad y desempeño laboral en colaboradoras de una organización de la ciudad de Quito durante del periodo marzo-julio 2025

Abstract

This study analyzes the relationship between personality traits and work performance in female employees of a Spa services company located in the Metropolitan District of Quito, during the period March-July 2025. It is based on Balarezo's (2008) Integrative Model Focused on Personality (MIFP), which considers affective, cognitive, behavioral and relational dimensions, recognizing that personality traits are dynamic structures that influence work behavior. The research was developed under a quantitative approach, with a descriptivecorrelational non-experimental design. We worked with a sample of 25 women, all with more than one year of work experience. Validated instruments were applied: the SEAPsI Personality Questionnaire and the Individual Work Performance Questionnaire (IWPQ). The data were analyzed using statistical techniques, including the chi-square test and the Gamma coefficient. The results revealed that the most frequent personality traits were Anancastic and Cyclothymic (24% each). In terms of performance, all participants were located within the Contextual Performance dimension, although with differentiated levels (36% low, 32% medium and 32% high). Although some descriptive trends were identified, no statistically significant correlation was found between personality traits and performance level. The study concludes that, although a significant relationship between variables was not established, patterns are evident that merit further exploration in future research with larger samples. It is recommended to implement organizational programs that strengthen emotional competencies, recognizing that personality traits are not positive or negative in themselves, but that they fulfill different adaptive functions depending on the context. This study contributes to the field of organizational psychology and promotes more inclusive and effective talent management strategies, especially with a gender focus.