Condiciones laborales y ansiedad en el área administrativa de una empresa privada de transporte de carga pesada en el sur de Quito, en el periodo 2024 - 2025

Abstract

The present research project, titled "Working Conditions and Anxiety in the Administrative Area of a Private Freight Transportation Company in Southern Quito, Period 2024–2025," aims to determine the relationship between working conditions and anxiety in the administrative area. A quantitative methodology with a non-experimental, cross-sectional design was used, which allowed for data analysis through statistical correlations based on the variables. The results indicate that working conditions significantly impact the physiological, cognitive, and behavioral dimensions of anxiety. Factors such as workload, lack of social support, and perception of justice were identified as the main triggers. The applied tools revealed patterns that illustrate the relationship between the work environment and anxiety levels. The findings highlight the importance of improving working conditions to reduce anxiety. It is recommended to implement organizational support strategies, such as stress management workshops, effective communication training, and flexible labor policies, to promote the emotional well-being of employees.