Determinación de los parámetros de calidad para la fabricación de discos de gimnasio de 2,5 kilogramos del emprendimiento “IRON FORCE” para satisfacer la demanda de gimnasios del sector Tumbaco, año 2024.

Abstract

Iron Force is an Ecuadorian company located in Tumbaco dedicated to the manufacture and distribution of equipment for gyms nationwide. Starting its operations in 2020, Iron Force has experienced a remarkable success in the market with a positive reception. Therefore, the objective of the research is the “Determination of the quality parameters for the manufacture of 2.5 kilogram gym discs of the IRON FORCE enterprise to meet the demand of gyms in Tumbaco, year 2024”, based on the methodology of the House of Quality within the framework of Quality Function Deployment (QDF). As a result, the most relevant quality criteria (QC) were defined using as a measurement tool a questionnaire to which Cronbach's alpha statistics were applied, finding a significance level of 0.725, which is considered acceptable and means that the questionnaire conducted to 18 experts reliably measures the opinion of the different quality criteria towards the product. In addition, the quality requirements and two of its main competitors were identified. Following a quality evaluation of the product, it was found that the CC “surface finish” and “process control” are the Strengths of the venture with a Percentage of Importance Rating (PCI) of 28% in both cases. Finally, it was found that the opening percentage for gym establishments will be 11.76% at the end of 2024 and 6.35% for 2025 with an approximate demand of 173 and 162 discs of 2.5 (kg) for the mentioned years respectively. Iron Force's main strength is centered on CR, "Upgrade Processes" with a PCRC of 29% indicating superiority over the competition.