Criterios de calidad en empaques de caucho para aplicaciones industriales basado en el marco de referencia de QDF

Abstract

Currently in Ecuador, manufacturing companies represent an important activity in the economic development of the country, especially those engaged in the production industrial parts and accessories. Analyzing the data from the SRI reveals a progressive decrease in the sustainability of the businesses of the RIMPE popular regime in recent years. The objective of this academic article is to analyze of impact of quality criteria on the business environment of small industries dedicated to the production of rubber packaging for industrial applications in the city of Quito. For the project, data was collected through surveys directed at professionals working in and linked to the industrial sector, specifically those using rubber packaging. Based on the data obtained, a study was conducted using the Quality Function Deployment (QFD) framework with the "House of Quality" methodology. This approach allowed for the identification of strategies applicable to the business model, ensuring sustainability and longevity, while also fostering job creation and business growth.