Propuesta de mejora mediante el uso de herramientas de manufactura esbelta en los procesos del área de bodega de la empresa Ferro Torre S.A. en Quito

Abstract

Ferro Torre S.A., located in Quito, faces several non-conformities in warehouses 1 and 2 due to a lack of knowledge about lean manufacturing tools. This has led to an improvised organization, less productive dispatches, and delays that increase customer complaints. The lack of order and cleanliness hinders the quick identification of materials. This study aims to identify and evaluate the non-conformities in the warehouses and develop an improvement plan based on lean manufacturing tools. Among the main non-conformities are the lack of labels on materials, waste in the work area, misplaced materials, and the lack of training on lean thinking. The objective is to design an improvement proposal for the warehouse processes using lean manufacturing tools, including corrective and control measures, changes in routine procedures, and the implementation of lean methodologies. This initiative will benefit the staff by providing a more organized, safe, and efficient environment and will strengthen the company's sustainability and reputation. In conclusion, Ferro Torre S.A. must urgently address the nonconformities in the warehouses, and the implementation of lean manufacturing tools will improve productivity, employee performance, and the company's reputation.