Análisis de procesos del área de transportes, para conservación de flota vehicular del consorcio Urvaseo y cumplimiento de plan de acción empresarial

Abstract

Currently, the optimization of resources and compliance with departmental objectives contribute to competitiveness at the business level. It is with this context that the investigation and analysis of the processes of the Transportation area will be carried out in a company dedicated to the collection and transportation of solid waste in the city of Guayaquil, proposing guidelines for the conservation of the vehicle fleet and compliance with the action plan. This work will be supported by the DMAIC methodology (define, improve, analyze, improve and control) to identify the problem in KPI indicators and by establishing cause-effect relationships it will allow finding situations that have not been reviewed in depth, understanding the current situation of the company. population covered by the vehicle fleet of 205 units.