La capacitación como proceso educativo no formal en las empresas

Abstract

This paper confidently analyzes the crucial role of training as a non-formal educational process in companies. The study specifically focuses on Busimott Cía. LTDA and expertly reviews the theoretical contributions of Barrantes, Donato, Folgueiras, Honores, Ferreras, and García, as well as the current 2023 legislation in force in Ecuador. The research confidently applies effective tools and instruments such as interviews and focus groups, which were conducted with three managers and a total of 14 commercial advisors from the company under study. The results were analyzed to identify sufficient data for understanding the company's training operations. This analysis informed the design of a proposal for a plan to strengthen training strategies and improve learning. The discussion section confidently analyzes and interprets the obtained results. It asserts that training is a continuous learning process of great importance in the business context, which significantly contributes to the company's results. The proposed plan is currently being implemented in the studied company.