Análisis de la capacitación de personal en los restaurantes del norte de Guayaquil

Abstract

This research addresses the importance of continuous training in the workplace, focusing specifically on the restaurant industry in northern Guayaquil, Ecuador. It highlights that constant training is essential to stay current and relevant in the modern labor market. However, it points out a gap between the supply of personnel training programs and the existing needs of the labor market in the region. The article also highlights the importance of performance evaluations as a tool for improving the quality of human resources and the service or product offered. It is mentioned that the training of restaurant personnel is essential to ensure the excellence of the service provided, the efficiency of operations and the fulfillment of customer expectations.