Identificación de riesgos laborales y elaboración de medidas de prevención para los trabajadores del área administrativa en una empresa de telecomunicaciones

Abstract

For the identification and estimation of occupational risks in the administrative area of a telecommunications company, tools such as the GTC-45 matrix, the ROSA method and the FPSICO questionnaire were adopted to evaluate ergonomic and psychosocial risks, respectively. These methods reveal exposure levels and support the proposal of specific preventive measures, the approach seeks to create a safe and healthy work environment, addressing the current inadequacies in the management of occupational risks in the administration. The detailed analysis of each of the risks encountered, supported by the aforementioned tools, lead to the proposal of preventive measures to directly address the identified risks. Based on the methodologies and tools applied, there were three types of methodological approaches that help us to identify and analyze the main psychosocial and ergonomic problems, based on the observation and detailed analysis of the working conditions, the risks identified and the data collected through surveys, risk matrices, ergonomic methodologies such as the Rosa Method, as well as visualizations and images corresponding to each workstation. The proposal of these measures will contribute to operational efficiency, as well as to occupational health and safety, benefiting both workers and the organization.