Propuesta de mejora en la cadena de suministro de Equipos de Protección Individual (EPIs) en una empresa constructora mediante la aplicación del numeral 8.4 del sistema de gestión de calidad ISO 9001:2015

Abstract

Based on the large supply of Personal Protective Equipment (PPE) that exists in the global market, the company Forto Constructores cannot consider a single supplier of this line of business, since its work rhythm is continuous, that is, twenty-four hours. seven days a week and requires an emerging and constant supply. In context, it currently has a single supplier for five years, providing PPE to more than five hundred workers a year, who, for safety and hygiene reasons, not to mention the 2020 pandemic, requires weekly replacement of safety products. increased wear such as: footwear, gloves, mask, glasses, hearing protectors, vests and helmets. The lack of an optimal management process in purchasing or acquisitions has brought with it an overpriced product, delays in deliveries, incorrect shipments of merchandise, lack of durability of inputs, and other shortcomings, the search for a solution begins. and therefore the ISO 9001:2015 standard is taken as a basis, in which through section 8.4 the acquisition process will be attacked from the beginning of the process until delivery to the internal client. The topic that the proposal for improvement in the supply chain will address is the application of international regulations, control of processes, products and services supplied externally, determining and applying criteria for evaluation, selection, performance monitoring and re-evaluation of suppliers according to the company's requirements, a process that must be documented as evidence of periodic annual, semiannual or quarterly improvement as convenient for the organization. The final product of the research will be a process manual that will support future purchases and will be versatile for the acquisition of various lines of business and not only PPE, thereby increasing production and reducing costs by up to fifteen percent (15%). of your annual expenses per project.