Sistematización de experiencias: Análisis del clima laboral en la asociación coordinadora del voluntariado “acorvol” en el periodo de mayo a noviembre del 2022

Abstract

The objective of the next work of systematization of experience is to describe the state of the work environment that was developed within the Asociación Coordinadora del Voluntariado "ACORVOL" of the city of Guayaquil, during the period of pre-professional practices I. For this project, the participation of four employees of the association was considered. This group consisted of three women and one man, between 54 and 66 years of age, and with a seniority of 13 to 30 years within the association. To determine the current state of the work climate within ACORVOL, the instrument selected to apply to the participants was teacher Jesús Cota's work climate survey, which he used to evaluate the work climate of the teaching area of the Instituto de Bachillerato Tecnológico de Obregón-Sonora in 2017. This survey was adapted to the needs of the association and focused on the indicators of leadership, motivation, satisfaction, teamwork and communication. It is made up of 22 items in total, which are evaluated on a Likert scale with items ranging from totally disagree to totally agree. This work follows a case study approach, since the number of participants is four people, it is qualitative research of descriptive type, because the perception of each of the workers will be assessed according to their results in the surveys and subsequent relationship with the evaluation criteria of the Likert scale. Results according to which it was inferred that the perception of workers regarding the working environment of the association is good, however, 12 among the indicators with the lowest scores are teamwork, leadership and motivation, for which, in the conclusions, some recommendations relevant to the case are detailed.