Sistematización de la experiencia de la elaboración, implementación y evaluación de un plan de acción que contribuye a la mejora del ambiente de la organización ConQuito en el periodo abril a junio del año 2021

Abstract

The work environment is considered as the work environment at the human level and the material environment in which the worker operates on a daily basis. This affects satisfaction, and also productivity. It has to do with a manager's "ability" to detect how people behave, how they work, their relationships and interactions with the company, the machines they use, and the activities of each individual. A pleasant work environment is very important to achieve worker satisfaction, as well as productivity. This work presents the importance of building a stable work environment in order to achieve the stated objectives and reinforce the business vision that one has. A quantitative methodology was used to obtain more measurable results and promote a successful strategy within the ConQuito organization. The main dimensions that should be considered as an object of study for the work environment are: organizational identification, ergonomics, autonomy, teamwork, cohesion-commitment, support, communication, pressure, recognition, compensation and work environment. The individual perceptions of these dimensions are reflected in the diagnosis of the work environment, and this information is critical for organizational objectives when evaluating the management tools in use and being able to design those that are considered adequate to address possible conflicts and consequences. Based on the results achieved, it can be mentioned in conclusion that there is a positive impact on the company's work environment and both workers and employers benefit from this activity.