Impacto de la situación económica durante la emergencia sanitaria en la Empresa Eléctrica Quito en la recaudación de facturas de luz.

Abstract

The main objective of this research is to show the impact of the economic situation during the health emergency in the Quito Electric Company in the collection of electricity consumption bills. It is to demonstrate the impact and recovery of resources that it suffered during the Pandemic. Its main activity is the purchase and sale of clean energy that contributes to the environment. The Descriptive-Analytical and qualitative method was used, an interview was conducted in the Accounting Department, Courts and Reconnections Department and the Active Portfolio Department. As it has also taken articles published in the press. During the confinement he stopped receiving resources through the Collection. Revenues decreased significantly compared to the Invoiced, leading to accumulated indebtedness that mainly affected accounts payable in the Wholesale Electricity Market, the compliance rates had a setback in 2020 compared to previous ones in Collection, Invoicing, Cuts and Reconnections. so also, in the Overdue Portfolio. To obtain the pertinent information, the information provided by the Institution has been used.